All packages are shipped via United States Postal Service (USPS). The Glass Phoenix is not responsible for lost, stolen, or damaged packages. 

We ship orders out Monday - Friday.
Orders will be processed within 24 hrs of purchase and shipped accordingly.
Orders placed after noon on Fridays-Sunday will be shipped out the following Monday. 

Shipping cost on all orders in the United States is $6.95. 
International Shipping is $30

**Please note we do not ship packages on Saturday or Sunday due to local postal closure. ** 


The Glass Phoenix is not responsible for incorrect addresses listed at the time of purchase. If an incorrect address was listed, customer will be responsible for additional shipping charges to have package re-delivered. 

The Glass Phoenix is not responsible for packages or any damages incurred once they have left our shipping department. Customers must make a claim with their local Post Office if they believe a package has been lost or stolen. Tracking numbers for reference can be found in the shipping confirmation email, or by contacting